Returns & Refunds policy

At DPT Tech and Bill, we value transparency and customer satisfaction. Our refund policy is designed to ensure clarity and fairness for all our clients.

Web Development Services

• Initial Payments / Deposits:
  All deposits or initial payments made to initiate a web development project are non-refundable once work has commenced.

• Project Cancellation:
  If a project is cancelled by the client before significant work has been completed, a partial refund may be considered based on the amount of work done up to the cancellation date.

• Project Delivery:
  Once the final project files, website, or service deliverables have been handed over to the client, no refunds will be issued.

Billing Support Services

• As billing support services involve time-sensitive, labor-intensive tasks, payments for billing support services are non-refundable once work has been initiated or services have been rendered.

Monthly / Subscription Services

• For any recurring monthly services (such as maintenance or support), clients may cancel future services at any time. However, fees already paid for the current or past billing periods are non-refundable.

Exceptional Circumstances

• In rare cases where DPT Tech and Bill is unable to deliver the agreed-upon service due to unforeseen internal issues, a full or partial refund may be issued upon review.

Refund Processing

• Approved refunds will be processed within 7 to 10 business days from the date of approval.

• Refunds will be issued using the original payment method whenever possible.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail david@rtmedsolutions.shop