Frequently asked questions

1. What services do you offer?

We provide a wide range of services including Web Development, Billing Support, Online Payment Portal Development, API Integration, Utility Account Management, Custom CRM Development, Technical Support, and Data Security Solutions.

2. Do you offer customized solutions?

Yes! We specialize in providing fully customized solutions tailored to meet your specific business needs, whether it's a custom website, billing support system, or a personalized CRM platform.

3. How does your billing support service work?

We assist businesses with utility and service bill payments, account management, payment tracking, and customer support. Our team ensures accuracy, timeliness, and smooth processing of all billing-related tasks.

4. Can you build an online payment system for my business?

Absolutely! We develop secure and efficient online payment portals that integrate with various payment gateways, making it easy for your customers to pay their bills online.

5. Is my data safe with you?

Yes, data security is a top priority for us. We implement strict security protocols, encryption, and regular backups to ensure your data remains safe and confidential.

6. What is your refund policy?

Please refer to our Refund Policy page for full details. In short, most services are non-refundable once work has started or been delivered. For specific cases, partial refunds may be issued based on circumstances.

7. Do you offer ongoing website maintenance?

Yes, we offer ongoing website maintenance and support packages to ensure your website remains updated, secure, and fully functional at all times.

8. Can I transfer my domain or hosting to your services?

Yes, we assist with domain and hosting transfers. If you're transferring a domain between Hostinger accounts, the transfer is completely free and we can guide you through the entire process.